Healthcare Leaders Association of Alabama

Welcome to Healthcare Leaders Association of Alabama!

Healthcare Leaders Association of Alabama is a vital resource for healthcare professionals and medical practice executives throughout the state. Through educational programs, mentoring, advocacy and networking, our members attain professional growth and development. Founded in 1976 under a different brand, Healthcare Leaders Association of Alabama is the voice for the medical group practice profession in the state of Alabama.

The healthcare industry is ever changing and membership with HLA Alabama helps keep our members current in this dynamic profession. Whether you are new to medical practice management or a seasoned veteran, membership with HLA ALabama can advance your career and fuel your personal and professional growth.

More than 700 members from across the state rely on the Healthcare Leaders Association of Alabama to serve as their resource for information, education, exchange of ideas and industry contacts so that they can provide quality management and leadership to their physicians and staff. Healthcare Leaders Association of Alabama's diverse membership is comprised of administrators, managers, supervisors, faculty, students and other healthcare professionals representing practices of all sizes and specialties. These practices can range from solo, group and rural practices to university-based practices and multi-specialty clinics.

Free Monthly Member Webinars

Tuesday, June 10, 2025 - 12:00 PM CST

Financial & Operational Improvement Strategies - Michael Cash, FACMPE

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Financial and Operational Improvement Strategies: Utilizing Patient Self-Service Tools explores how healthcare practices can enhance efficiency and financial performance through self-service technologies. Amid challenges like flat reimbursement rates, staff turnover, collection difficulties, and scheduling inefficiencies, patient expectations are shifting toward greater autonomy in healthcare. Tools such as self-scheduling, telemedicine, patient portals, and online registration streamline operations, reduce administrative burdens, and improve patient satisfaction.

The presentation reviews key financial and operational benchmarks, including overhead and staffing ratios, patient throughput and access, demonstrating how self-service tools impact these areas. Real-world case studies highlight successful implementations, showcasing reduced administrative costs, improved efficiency, and optimized staffing utilization. However, barriers such as adoption resistance, system integration, and data security must be addressed for optimal success.

About our speaker:

Michael Cash is a seasoned healthcare leader from Hot Springs, Arkansas, with extensive experience in private practice and hospital administration. Currently serving as a Senior Medical Practice Consultant at State Volunteer Mutual Insurance Company, he brings a wealth of expertise in financial management, operational efficiency, and physician employment models. Michael is a Fellow in the American College of Medical Practice Executives (ACMPE), and past president of the Arkansas Medical Group Management Association (MGMA). He is committed to helping healthcare organizations navigate complex challenges and achieve long-term success.

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